Store Policy
Time of production:
- Each item is handmade to order. Please allow 2-3 business days for your order to be processed and another 2-3 days for it to be shipped. (This does not include ready to ship pieces which are usually shipped within 2-3 business days.
- Time of production may vary depending on the season.
Order Changes:
- If you need to make changes to your order (e.g., size or design preferences), please contact us within 24 hours of placing your order.
Tracking:
- Once your order is processed/shipped you will receive a tracking number via email so you can monitor your package.
- We are not responsible for packages that are lost/damaged during shipping.
Exchanges/Refunds:
- We do not accept exchanges nor make refunds due to hygienic reasons.
- If you encounter an issue with your order you must email mbmelswim@gmail.com within 3 days of receiving your order.
Sizing Issues:
- Please refer to our detailed size chart before placing an order. We offer customization and made-to-measure options—feel free to contact us with your measurements if you require a tailored fit.
Wholesale:
If you're interested in making a wholesale order please contact us via email at mbmelswim@gmail.com