Shipping policy

At Made by MEL, we take pride in crafting each piece with care and attention to detail. Since all of our swimwear is handmade and created using sustainable materials, please allow some time for your order to be prepared and shipped. Below are the details regarding our shipping process:

Processing Time
All items are made-to-order. Please allow 5-7 business days for your order to be processed and prepared for shipment. During high-demand periods or product launches, processing may take up to 10 business days. We’ll always keep you updated if any delays occur.

Products from the ready to ship will be shipped with in 5 days of ordering. 

Domestic Shipping
We offer standard shipping across the U.S. Orders are typically delivered within 3-7 business days after they are shipped. Shipping rates will be calculated at checkout based on the destination and order weight.

International Shipping
We are happy to offer worldwide shipping. International orders generally take 7-21 business days to arrive, depending on your location and customs regulations. Please note that customs duties and taxes are the responsibility of the buyer, and these charges vary depending on the country.

Sustainable Packaging
As part of our commitment to sustainability, we use minimal and eco-friendly packaging materials to reduce our environmental impact. Rest assured, your order will arrive safely while supporting zero-waste practices.

Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email, so you can monitor its journey from our studio to your doorstep. Please note that tracking updates may vary for international shipments.

Lost or Delayed Packages
While we do our best to ensure timely delivery, Made by MEL is not responsible for any lost, stolen, or delayed packages caused by the postal service. However, if you experience any issues with shipping, please contact us at [your contact email]—we’ll do our best to assist you!

Questions?
If you have any questions regarding your order or shipping options, feel free to reach out to us at mbmelswim@gmail.com. We are here to help and ensure you have a smooth experience.

Thank you for supporting sustainable fashion and handmade craftsmanship!